ControlCenter for WebCenter Content: Controlled Document Management for any Device

Fishbowl Solutions recently held a webinar about our newest product, ControlCenter for Oracle WebCenter Content. Product manager Kim Negaard discussed ControlCenter’s unique features and advantages for controlled document management. If you missed the webinar, you can now view it on YouTube:

Below is a summary of questions Kim answered during the webinar. If you have any unanswered questions, or would just like to learn more, feel free to contact Fishbowl by emailing

Is this a custom component that I can apply to current documents and workflow processes, or are there additional customization that needs to be done?

ControlCenter is installed as a custom component and will work with current documents. You can identify which document types and workflows you want to be able to access through ControlCenter and additional customizations are not necessary.

Does the metadata sync with the header information in both Microsoft Word and Adobe PDF documents?

The metadata synchronization works with PDF and Word documents.

Do you need to have a specific template in order to synchronize?

Not really. There’s two ways you can insert metadata into a document:

  1. You can use the header or footer area and replace anything existing in the current header with a standard header.
  2. You can use properties fields: for example, anytime the Microsoft Office properties field “document ID” occurs in a document, the dDoc name value could be inserted into that field.

In either of these cases, the formatting standards wouldn’t be rigid, but you would ideally want to know before rolling this out which approach you’d like to take.

What version of WebCenter do you need for this?

This is supported on WebCenter Content version 11.1.8 or above.

Is it completely built on component architecture as a custom component?


Does ControlCenter require the Site Studio component to be enabled in order to work?

No, Site Studio doesn’t have to be enabled.

Does ControlCenter require Records Management to be installed on top of WCC?


Does the custom component require additional metadata specific to ControlCenter?

Not exactly. We’ve made it pretty flexible; for example, with the scheduled reviews, we don’t force you to create a field called “review date”. We allow you to pick any date field you want to use for the scheduled reviews, so that if you already have something in place you could use it.

Where do you put ControlCenter if you don’t already have an existing server?

You do need to have an Oracle WebCenter Content server to run ControlCenter. If you don’t have a server, you’ll need to purchase a license for WebCenter Content. However, you don’t need any additional servers besides your WebCenter Content server.

Does the notification have to go to a specific author, or could you send it to a group or list in case that author is no longer with the organization?

The notification system is very flexible in terms of who you can send documents to. You can send it to a group, like an entire department or group of team leads, or it can be configured to send to just one person, like the document author or owner.

How does this work with profiles?

ControlCenter fully supports profiles. When you view content information for a document, it will display the metadata using the profile. If you check in a document using a check-in profile, then all of the metadata and values from that profile will be respected and enforced within ControlCenter. I should also mention that ControlCenter does support DCLs, so if you’re using DCLs those will be respected, both from a check in perspective but also in the metadata on the left. So as you are creating a browse navigation in ControlCenter, it will recognize your DCLs and allow you to filter with the proper relationships.

Does it integrate with or support OID (Oracle Internet Directory)/OAM (Oracle Access Manager)?

ControlCenter will use whatever authentication configuration you already have set up. So if you’re using OAM with WebCenter Content, then that’s what ControlCenter will use as well.

Does it support any custom metadata that has already been created?

Yes, if you have custom metadata fields that are already created, any of those can be exposed in ControlCenter.

Does it support any other customizations that have already been defined in the WebCenter Content instance?

It will depend on the nature of the customization. In general, if you have customized the WebCenter UI, those customizations would not show up in ControlCenter because ControlCenter has a separate UI; however, customizations on the back end, like workflow or security, would likely carry over into ControlCenter.

Does ControlCenter integrate with URM?

The ControlCenter interface isn’t specifically integrated with URM.

In case of a cluster environment, does ControlCenter need to be installed on both WebCenter Content servers?

Yes, if you have a clustered WebCenter Content environment, you would need to install ControlCenter on both/all nodes of the clustered environment.

Does it change anything within core WebCenter?

Not really. The only change to the core UI is an additional button in the Browse Content menu that will take you to the ControlCenter interface. But other than that, ControlCenter doesn’t change or prevent you from using the regular Content Server interface.

Can you customize the look and feel (icons, colors, etc.)?

Yes. We will work with you to customize the look and feel, widgets, etc. The architecture that we used when we created this supports customization.

Collaborate 2015: WebCenter Discussions and Networking in Sunny Las Vegas

In less than a week, Fishbowl’s WebCenter experts will be heading to sunny Las Vegas for Collaborate 2015! We have a wide range of activities planned, and are looking forward to meeting and learning from other WebCenter users. If you’d like to view a full list of what Fishbowl will be participating in at Collaborate, download our Focus on Fishbowl guide. IOUG also has detailed information about Collaborate on their website.

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Exhibit Information | Booth #948

Stop by Fishbowl’s booth for demos and discussions of Google Search for WebCenter, next-generation portals and intranets, image-enabled accounts payable solutions, and our newest product, ControlCenter, which provides an intuitive user interface along with workflow and review automation for controlled document management. We’ll be holding a special giveaway related to ControlCenter; stop by the booth for more details and to also register for an iPad drawing!

Presentation Information | Room Banyan F

Fishbowl will be holding three presentations at Collaborate, all in room Banyan F at Mandalay Bay. Be sure to attend to hear firsthand how our WebCenter team is working with customers to solve business problems.

Tuesday, April 14, 3:15-4:15 PM: Engaging Employees Through an Enterprise Portal: HealthPartners Case Study
Presented by Neamul Haque of HealthPartners and Tim Gruidl and Jerry Aber of Fishbowl Solutions

  • Issues HealthPartners had with previous portal sites
  • Benefits of deploying a content-centric, portal-focused framework
  • Improvement in end-user experience HealthPartners has seen with the new portal

Wednesday, April 15, 2:45-3:45 PM: The Doctors Company Creates Mobile-Ready Website Using Responsive and Adaptive Design
Presented by Paul Manno of The Doctors Company and Jimmy Haugen of Fishbowl Solutions

  • Importance of The Doctors’ website for educating customers and prospects
  • How responsive and adaptive design transformed user experience
  • Technologies leveraged to create a mobile-optimized site

Thursday, April 16, 8:30-9:30 AM: Using Oracle WebCenter Content for Document Compliancy in Food and Manufacturing
Presented by Kim Negaard and George Sokol of Fishbowl Solutions

  • Techniques for using revision control and automatic conversion
  • How to provide additional security and auditability around document approvals
  • How to increase efficiency and control over changes in documents

If you’d like to schedule a meeting with anyone on the Fishbowl team during Collaborate, feel free to contact us at See you in Las Vegas!

Hackathon Provides Opportunity for Collaboration and Innovation

Fishbowl team members competed in our third annual Hackathon over the weekend. Our consultants split up into four groups to create an innovative solution, and were given just over 24 hours to complete the task. The goal was to create usable software that could be used in the future when working with clients; some of our most creative products and services originally derived from Hackathon events.

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Here’s a summary of what the teams came up with this year:

Team 1: Integrated Fishbowl’s Control Center with Oracle WebCenter Portal

Team 2: Integrated the Google Search Appliance with Oracle’s Document Cloud Service

Team 3: Worked to connect WebCenter Portal with Oracle’s new Document Cloud Service

Team 4: Got Fishbowl’s ControlCenter to run in the cloud with Google Compute Engine

At the end of the Hackathon, all participants voted on the best solution. The winning team was #2 (GSA-Doc Cloud Service integration), made up of Kim Negaard, Andy Weaver, and Mike Hill. Although there could only be one winner, overall consensus was that each team came up with something extremely useful that could help solve common problems we’ve run into while working with WebCenter and the GSA. If you’re interested in learning more about any of the team’s programs, feel free to contact us at

The Benefits of Integrating a Google Search Appliance with an Oracle WebCenter or Liferay Portal

This month, the Fishbowl team presented two webinars on integrating a Google Search Appliance with a WebCenter or Liferay Portal. Our new product, the GSA Portal Search Suite, makes integration simple and also allows for customization to create a seamless, secure search experience. It brings a powerful, Google-like search experience directly to your portal.

The first webinar, “The Benefits of Google Search for your Oracle WebCenter or Liferay Portal”, focused on the Google Search Appliance and the positive experiences users have had with incorporating Google search in the enterprise.


The second webinar, “Integrating the Google Search Appliance with a WebCenter or Liferay Portal”, dove deeper into how the GSA Portal Search Suite and how it improves the integration process.


The following is a list of questions and answers from the webinar series. If you have any other questions, please feel free to reach out to the Fishbowl team!

Q. What version of SharePoint does this product work with?

A. This product is not designed to work with SharePoint. Google has a SharePoint connector that indexes content from SharePoint and pulls it into the GSA, and then the GSA Portal Search Suite would allow any of that content to be served up in your portal.

Fishbowl also has a product called SharePoint Connector that connects SharePoint with Oracle WebCenter Content.

Q. Is Fishbowl a reseller of the GSA? Where can I get a GSA?

A. Yes, we sell the GSA, as well as add-on products and consulting services for the GSA. Visit our website for more information about our GSA services.

Q. What is the difficulty level of customizing the XSLT front end? How long would it take to roll out?

A. This will depend on what you’re trying to customize. If it’s just colors, headers, etc., you could do it pretty quickly because the difficulty level is fairly low. If you’re looking at doing a full-scale customization and entirely changing the look and feel, that could take a lot longer – I would say upwards of a month. The real challenge is that there isn’t a lot of documentation from Google on how to do it, so you would have to do a lot of experimentation.

One of the reasons we created this product is because most customers haven’t been able to fully customize their GSA with a portal, partly because Google didn’t design it to be customizable in this way.

Q. What versions of Liferay does this product support?

A. It supports version 6.2. If you have another version you’d like to integrate with, you can follow up with our team and we can discuss the possibility of working with other versions.

Q. Do you have a connector for IBM WCM?

A. Fishbowl does not have a connector, but Google has a number of connectors that can integrate with many different types of software.

Q. Are you talking about WebCenter Portal or WCM?

A. This connector is designed for WebCenter Portal. If you’re talking about WCM as in SiteStudio or WebCenter Content, we have done a number of projects with those programs. This particular product wouldn’t apply to those situations, but we have other connectors that would work with programs such as WebCenter Content.

Q. Where is the portlet deployed? Is it on the same managed node?

A. The portlets are deployed on the portlet server in WebCenter Portal.

Q. Where can we get the documentation for this product?

A. While the documentation is not publically available, we do have a product page on the website that includes a lot of information on the Portal Search Suite. Contact your Fishbowl representative if you’d like to learn more about it.

Q. What are the server requirements?

A. WebCenter Portal 11g or Liferay 6.2 and Google Search Appliance 7.2.

Q. Does this product include the connector for indexing content?

A. No, this product does not include a connector. We do have a product called GSA Connector for WebCenter that indexes content and then allows you to integrate that content with a portal. Depending on how your portal is configured, you could also crawl the portal just like you would in a regular website. However, this product focuses exclusively on serving and not on indexing.

Q. How many portals will a GSA support? I have several WebCenter Content domains on the same server.

A. The GSA is licensed according to number of content items, not number of sources. You purchase a license for a certain number of content items and then it doesn’t matter how many domains the content is coming from.

Fishbowl’s ShipIT Hackathon Event Produces Four, New, Value-Add Components for Oracle WebCenter Content

The weekend of November 10th was known as Innovation Weekend at Fishbowl Solutions. Fishbowl’s development, sales and marketing teams participated in a “ShipIT Hackathon” event to develop new Oracle WebCenter Content-based products. If you aren’t familiar with hackathons, just imagine a very intense software programming session where the end goal is to develop usable software within a set period of time – here is Wikipedia’s definition, and you may remember that Fishbowl participated in a similar hackathon at Oracle OpenWorld. Anyway, Fishbowl’s WebCenter UI and UX design extraordinaire, John Sim, was visiting from London and he was the catalyst for Fishbowl’s internal hackathon. Here were the rules that he helped establish:

  1. The new software/functionality should either support one of Fishbowl’s current products or provide new ways to interact, utilize, or provide an integration with Oracle WebCenter Content.
  2. The finished product should be deployable to Fishbowl’s internal WebCenter Content system and be usable by Fishbowl employees.
  3. Teams will have only 24 hours to complete their product.
  4. The winning team would be decided by votes from all participants, but participants could not vote for their own team.

At 3:00 PM on Friday, November 9th the hacking commenced. Fueled by Red Bull, pizza, coffee and sugar, four teams of Fishbowl employees developed the following WebCenter-based programs by 3:00 PM on Saturday, November 10th where they were presented and voted on. Here they are in order of finish:

  • 1st Place – WebCenter Content Multi-Checkin
    • Enables users to drag and drop content items directly into Oracle WebCenter Content from desktops or file shares and be tagged with keywords.
    • Checked in content bypasses the check in metadata screen and instead is grouped within a user’s “workspace”.  Users can return to their workspace at a later time to add metadata.
    • Integrates with Fishbowl’s Duplicate File Checker to ensure that duplicate content items do no enter the system.

    (The winning hackers – left to right: Paul Heupel, John Sim, Tom Jaede)

  • 2nd Place – Filtered Search Results and Grid View Metadata Updater
    • Update metadata on multiple items at once using a simple grid format.
    • Content Server query defines items to display in grid view with configurable sorting and result count.
    • Easily configure columns to view and update both standard and custom metadata values.
    • Uses Excel-like functionality within the browser such as copy, paste, drag, and fill-down.
  • 3rd Place – Duplicate File Checker Desktop Application
    • Lightweight desktop application can detect and remove duplicate content items from user desktops or network file shares.
    • Users simply browse to a folder or item and select the content they want to check against already existing in Oracle WebCenter Content. Any duplicate items are returned to the user in a grid view, and the user can select any duplicates for deletion.
  • 4th Place - WebCenter Content and Google Drive (Docs) Synchronization & Contribution
    • Provides ability to import content stored in Google Drive to Oracle Webcenter Content.
    • Google Drive files can be batch imported and their metadata can be mapped or the files can be published directly to WebCenter Content.
    • Includes ability to also link to Google Drive document directly from WebCenter Content.

Aside from some mild cases of indigestion, carpal tunnel, and weariness; the participants in Fishbowl’s ShipIT hackathon all agreed that it was a great event to be a part of. It was really exciting to see what could be developed in a limited amount of time when a group of people worked together and were driven by a deadline. The best part was ending up with four new WebCenter-based products that solve real-world problems and add immediate value. If any of these products interest you, feel free to contact us at 952-465-3400 or

You can see more pictures of Fishbowl’s ShipIT Hackathon here.

As always, your comments on this blog are appreciated.