Fishbowl Solutions at Collaborate 2016: Demos and Discussions on Oracle JET, ADF, Documents Cloud Service, Controlled Document Management and Portals

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Fishbowl Solutions is looking forward to Collaborate 2016. We have another full list of activities planned, and we are always excited to meet with customers and discuss their initiatives around enterprise content management and portals, the cloud, as well as front-end user design and experience. With the release of Oracle WebCenter 12c back in October, customers are also eager to understand more of what the new version has to offer. Fortunately for WebCenter customers attending Collaborate, Fishbowl Solutions will be covering all these topics across the 5 presentations we will be giving, as well as one-on-discussions in our booth – #1028.

We are also privileged to be joined by two WebCenter customers who will give presentations on their WebCenter use cases. The first customer, ICON plc (www.iconplc.com/) based in Dublin, Ireland, will discuss the process of improving the front-end experience of the WebCenter-based portal they use to manage the clinical trials process.

The second customer is Rosendin Electric (www.rosendin.com) based in San Jose, CA, and they will share how they implemented Fishbowl’s ControlCenter solution to automate the contract management process within WebCenter.

The best part and biggest benefit of attending Collaborate is hearing stories from actual customers, like ICON and Rosendin. Collaborate is truly a user group conference, and hearing case studies on WebCenter deployments, enhancements, integrations, etc., are invaluable for other customers looking to do the same or similar. Less marketing speak and sales pitches, and more learning. As you plan your schedule for Collaborate, look for Session Types denoted as Case Studies.

Here is a preview of what Fishbowl currently has planned for Collaborate 2016.

Booth: 1028

Demos of our WebCenter Portal Solution Accelerator, User Experience (art of the possible) demos of portal and websites, and ControlCenter (controlled document management for WebCenter).

Presentations: 5

  • Monday, April 11, 10:30-11:30 AM:
    A Designer’s Introduction to the Oracle JET Framework

    This session is targeted at front-end developers looking to leverage their front-end design skills to create Modular Single Page applications with Oracle’s new JavaScript Extension Toolkit (JET) framework. The presentation will include an overview of the JET framework and discussion around the features and benefits, along with a quick comparison with Application Development Framework (ADF). Sim and Beatty will walk through and explain JET’s integrated open source libraries and frameworks, and then take developers through the creation of a simple, JET-integrated cloud application.

  • Monday, April 11, 4:30-5:30 PM:
    Integrating Oracle JET With ADF to Create a Modern and Engaging User Experience

    In this session you will learn about the pros and cons of Oracle’s new JET framework and ADF and how you can combine them to create a modern development experience writing Modular Single Page Applications. Sim and Weaver will discuss how front-end designers can create modern, platform agnostic extendable interfaces with JET, and how developers can create ADF integrations and extendable services with the back-end to serve up small data snippets (JSON).

  • Tuesday, April 12, 10:45-11:45 AM:
    Developing Hybrid Solutions for the Oracle Documents Cloud Service (DoCS)

    This session will provide an overview of Oracle’s Documents Cloud Service (DoCS), including its interface, security model, and how to embed the DoCS UI and integrate with the REST API and Applink Resource to create seamless hybrid off- and on-premise applications. As part of the lecture, Sim will provide live examples and code walkthroughs, as well as talk about hybrid application development and the best times to use the Applink Resource vs the REST API with Oracle’s new Oracle JET framework for developing cloud apps. The presentation will conclude with an overview of an integration that Fishbowl has created to support Oracle DoCs.

  • Tuesday, April 12, 4:45-5:45 PM
    ICON Enhances Its WebCenter Portal Design by Keeping the User in Mind

    ICON Clinical Research Limited is a global provider of outsourced development services to the pharmaceutical, biotechnology, and medical device industries. They specialize in the development, management, and analysis of programs that support clinical development. ICON implemented Oracle WebCenter as the platform for its ICONIK portal, which will be used by the clinical trials team to manage, maintain, and share content created during the trials process. Come to this session to hear how ICON and Fishbowl Solutions leveraged next generation, best practice portal design concepts and technologies to provide a high-end and rich user experience to end users. Learn how ICON leverages WebCenter Portal and Content to surface personalized study documents, quickly manage content, and collaborate with other team members, whether on a desktop or on the go through a mobile device. We will also discuss how ICON has streamlined their business to solve problems that contributed to delays in the clinical trials process, impeding ICON’s customers from bringing products to market.

  • Wednesday, April 13, 9:15-10:15 AM:
    Rosendin Electric Pairs a Modern User Experience with WebCenter Content to Automate Contract Management

    Rosendin Electric is the top-ranked private electrical contractor in the nation whose work spans preconstruction, prefabrication, building information modeling, and renewable energy. Join us to hear Rosendin describe how they leveraged Oracle WebCenter and Fishbowl Solutions’ ControlCenter to automate and improve their contract management process. Rosendin’s new contract management system provides an intuitive, mobile-enabled interface and dashboard view for their contracts team that shows working, pending, and executed contracts. This dashboard is specific for each user, enabling them to quickly take action not only on contracts, but also on associated documents such as non-disclosure agreements and corporate governance documentation. Come see how WebCenter Content has streamlined Rosendin’s contract management process, making it much more efficient while ensuring the lifecycle of contracts and related documents can be easily tracked, viewed, and archived within one enterprise repository.

We hope to see you at Collaborate 2016!

A Few of My Favorite Things for Ultimate Productivity with Oracle WebCenter

As an Oracle WebCenter consultant at Fishbowl Solutions, I have a number of tools that I use that keep me happy and productive. Whether or not you are a software developer, these tools can do the same for you and your business.

 

Slack

slack

Unless you’ve been hibernating for the last year or so, you’ve probably heard of Slack. Haven’t adopted it for your business yet? Here’s why you should.

Slack facilitates contextual, transparent and efficient communication for teams. Slack helps organize your communications into “channels.” Working on a project with Fishbowl Solutions on a WebCenter project? Create a Slack channel and centralize your communications. Quickly share files with the entire team, and “Slackers” can give instant feedback. On the go? Slack goes with you via mobile, of course. Slack provides direct messaging and private channels, too.

Even better, Slack lets you integrate dozens of apps, so that you can centralize all of the services you and your team use. Send calendar reminders and events, search for documents, even start a Skype call. Slack is team communication for the 21st century (with custom emojis!).

 

Twitter and Evernote

Evernote

Twitter and Evernote are my number one/two combo punch for staying on top of all things development. Twitter allows me to keep up to date with the latest news and trends in the web development world. I can peruse dozens of articles every day with information I want to store for later use. I save links to the best articles in my Evernote account, which I have organized into different notebooks for various topics. For example, I’m working on a presentation for Collaborate 16 on Oracle JET, Oracle’s new front-end JavaScript framework. Anything interesting I see on Twitter re: Oracle JET goes right into my Evernote notebook. It makes keeping track of news and information a breeze.

 

Trello

trello

Trello is the application for list-making over-achievers (like me). I organize my to-dos into different “boards”, depending on the project. I have a different board for each project I’m working on at Fishbowl. As I think of something I need to do, I can quickly add it to the appropriate to-do column. When I’m busy with a task, I put it in the “doing” column, and then slide it on over to “done” when finished. I can keep up with my task flow, it’s motivating, visually appealing, and goes with me where I go. Trello also allows me to share tables with others for easy collaboration. Oh, and did I mention I can integrate Trello with Slack (insert custom Slack emoji here)?

Toggl

toggl

Toggl is a fantastic little desktop timer tool my colleague Nate Yates introduced to me. We consultants at Fishbowl Solutions need to keep very accurate timing of the hours we spend on different projects. Toggl allows me to input my different projects, and then just click the appropriate button when I start working on it. It keeps track of my time for the week on each project. It makes keeping track of my time simple, so that I can focus most of my time on creating responsive single-page applications for Fishbowl Solutions customers.

 

 

A nice list this holiday season…Top 10 Takeaways on Oracle WebCenter 12c, The Cloud, and User Experience from OpenWorld 2015

Source: https://www.pinterest.com/pin/154389093449771355/

Everyone likes lists. They are easy to follow, easy to cross off, and easy to add to. And since it is the holiday season, and you are (hopefully) putting the finishing touches on your gift giving or meal preparation lists, I thought what better way to summarize what we learned from Oracle OpenWorld 2015 in a Top 10 list. However, one caveat to that is these are not listed in any particular order, and they represent Fishbowl’s perspective on what was shared at the event regarding Oracle WebCenter Content and Portal 12, The Oracle Cloud, and front-end user experience. You can get more information on the items in this top 10 list by listening to the recording of our webinar that we delivered on December 10th.

  1. Oracle is definitely in the enterprise sync and share space. You’ve probably used Dropbox, Box, or Google Drive, and if you have you would probably agree that they were easy to use. Oracle Documents Cloud Service (ODCS) couples this ease of use with more manageability – especially for Oracle WebCenter Content customers. Content customers can maintain their content repositories on site, and easily and securely share and sync content with ODCS. New in WebCenter 12c is the ability to collaborate on content in the cloud, capture content in the cloud (emails or scanned documents), and mirror content between your on premise WebCenter instance and ODCS.
  2. Oracle’s clouds offerings help usher in new ways to engage with content and facilitate business processes. For example, you could use Oracle’s Mobile Cloud Service to build a mobile app for human resources to help with employee on boarding. We all have been through the on boarding process before, and in most cases the tasks to complete are contained within archaic HR systems and must be viewed on a desktop. With Mobile Cloud Service, coupled with Oracle’s Process Cloud Service, new employees could go through training videos, ethic courses, etc., on a mobile device – even downloading the videos for watching offline. Then, Process Cloud Service could be used to build a simple form where the user could check off their on boarding list, and any checked off items would trigger a workflow update to managers and HR. Dashboards could also be created for users to see their overall on boarding process status, and gamification elements could be incorporated rewarding employees for prompt training/on boarding.
  3. Oracle WebCenter has a new interface and it is really cool. Oracle released the ADF-based user interface with 11.1.1.8, but in 12c the new interface is present out of the box and does need to be enabled/turned on. This new UI, based on the Oracle Alta UI is modern, allows for more visual content, and was designed with mobile in mind.
  4. You can now annotate (mark up) images within WebCenter Content. This feature makes it even easier to collaborate on documents in WebCenter. Annotations include highlighting or redacting text and adding notes or watermarks. This feature should help speed up document-centric workflow processes.
  5. The Document Imaging Server from Oracle WebCenter Imaging has been consolidated with the Oracle Content Server. No more having to maintain separate repositories for transactional content (invoices) and business content (legal documents).
  6. WebCenter Portal has made major improvements with contribution, publishing, and mobile responsive. Again, the interface improvements alone will help contributors and developers build, launch and maintain a portal site in less time.
  7. Oracle JET will help front-end web developers create better user experiences. Oracle JET (Java Extension Toolkit) is a set of JavaScript libraries to build applications that interact with Oracle products. JET will especially be useful in building applications that consume and interact with Oracle Cloud Services. Again, the future looks bright from a user interface perspective at Oracle.
  8. Hybrid Content Management and Portal deployments may be the most logical progression. Fishbowl’s sees scenarios where WebCenter customers deploy their dev, test and staging environments on premise, and then deploy a production portal or content repository to the cloud using Oracle’s Platform as a Service (PaaS) and Java Cloud Service.
  9. Customers are talking cloud but don’t necessary have a strategy to get there. Most organizations are using cloud-based solutions (Google Drive, Dropbox, etc.), but some of these may not be approved for use. With Oracle’s comprehensive offerings across content, portal, mobile, workflow, and the cloud, organizations do not need to look outside the Oracle stack to fulfill business requirements. When you consider integrations, interoperability, and scalability, Oracle customers look to benefit from a total cost of ownership perspective.
  10. The event is growing! Estimated attendance this year was 60,000 people. 5 years ago, my first OpenWorld, it was around 40,000 if I remember correctly. Oracle is investing heavily in The Cloud, business process automation, and user experience, and if OpenWorld attendance is any indication their customer list is growing. Oracle has a great ecosystem of developers, thought leaders, and users. This growing community will only help strengthen the products further.

Again, for more information on any of the items in the list above, check out the recording of our webinar on YouTube.

Happy Holidays!

How Fishbowl’s Enterprise Support Program Keeps Your WebCenter System Running Smoothly

JohnFishbowl introduced our Enterprise Support program during the summer of 2014, and since then we have helped numerous customers keep their WebCenter environments running smoothly. Enterprise Support Engineer John Lundgren often talks with WebCenter users who are interested in Fishbowl’s support program. He recently created a list of FAQ’s for those who are considering Fishbowl’s product support or in supplementing their Oracle maintenance agreement with Fishbowl’s enterprise support.

 

Q: What kinds of support does Fishbowl offer?

A: Fishbowl offers four different kinds of support.

  • Product support deals directly with Fishbowl products, and is included with an active maintenance agreement.
  • Basic enterprise support supplements an Oracle maintenance agreement by providing personalized service and proprietary knowledge of your WebCenter environment.
  • Premium enterprise support includes all features of basic support, as well as an added level of care and attention to ensure fast resolution of issues.
  • Administrative support provides assistance with day-to-day tasks like administering security and user access or creating schema rules and profiles to meet business needs.

Product Support

Q: What does product support provide me?

A: Product support provides break/fix support for the out of the box products. This includes configuration assistance, installation problems, and bug fixes to the product.

 

Q: My maintenance has lapsed for my Fishbowl products. How do I renew my maintenance?

A: There are a few different ways that this could be done. The easiest would be to reach out to support to begin the process. You can also reach out to your sales representative and ask them as well.

 

Q: How do I obtain new versions of the Fishbowl products?

A: To get new versions of any of the Fishbowl products, contact Fishbowl support and request them. Fishbowl support can be reached at support@fishbowlsolutions.com or 952-465-3407.

 

Q: Can I get new versions of the Fishbowl products or licenses without being current on my maintenance?

A: No. Being current on maintenance is required in order to obtain new versions of products and obtaining licenses.

 

Q: I am moving the Fishbowl products to a new environment on a new system. Will I need a new license for the Fishbowl products?

A: The licenses for Fishbowl products are based off of the host name of the environment. This is the “HTTP Server Address” of the environment when viewed in the WebCenter Content configuration. If this value changes at all, then a new license will need to be generated for the new system.

 

Q: I’d like to see a feature added to a Fishbowl product. How would I go about requesting that feature?

A: Simply contact Fishbowl support and we will first ensure that the functionality does not exist or cannot be obtained with the current product. Provided that it cannot be done we will file an “Enhancement Request” (a.k.a. ER) to development. This ER will be evaluated by Fishbowl development and project management to determine if it is feasible during the planning of the next MAJOR release of the product. Fishbowl does not guarantee that all ERs will be implemented.

A customization could also be created to bring that functionality into the product. This customization would have to be created by either Fishbowl’s consulting services or another 3rd party and would not be supported by Fishbowl.

 

Basic and Premium Enterprise Support

Q: How do I know if Enterprise Support is a good investment?

A: Fishbowl’s enterprise support is aimed at companies whose WebCenter admin is new or even non-existent. If you have someone at your company that knows the products very well then enterprise support may not be the best option for your company.

 

Q: Does Fishbowl’s enterprise support replace Oracle support?

A: No. Fishbowl is a supplement to Oracle support. You must maintain an Oracle support contract during the duration of the Fishbowl enterprise support contract. You can think of enterprise support as being the system administrator of the WebCenter environment.

 

Q: Does enterprise support cover the Fishbowl products as well?

A: Yes. However, you must be current on the maintenance for those products in order for them to be supported.

 

Q: What are the differences between “basic” support and “premium” support?

A: The main difference between the two options is that you can think of premium support being more proactive support and basic is more reactive. The premium provides additional reports sent quarterly about the SR history and a quarter “health check” of the environment where we ensure that there are no underlying issues with the environment.

 

We provided an extensive overview of the various support offerings we provide for Oracle WebCenter in this webinar. If you would like to hear directly from another WebCenter customer about the benefits they have seen with Fishbowl enterprise support, jump to minute 34. Judy Headrick with Cascade Corporation describes their experience as going from putting out small fires with WebCenter every day, to now blazing a new trail as she has more time to focus on building out value-add business applications.

If you’re interested in learning more about Fishbowl’s product support and enterprise support, visit our website.

What did you miss at Oracle OpenWorld regarding WebCenter, The Cloud, and Front-End Website and Portal Development? Find out in this webinar.

fbweb_003072Fishbowl Solutions has been attending and sponsoring Oracle OpenWorld for many years, and every year we get questions from customers asking why they should attend, how is Oracle OpenWorld different from Collaborate, and if they do attend what sessions should they go to? Although there is no single answer to these questions, our general response is OpenWorld provides so many continuous learning, networking, and fun events that going isn’t hard to justify. However, as the old saying goes “you get out of it what you put into it” definitely applies to OpenWorld. The event is so big (60,000+ attendees), so busy (1,000+ sessions), and so much fun (Elton John concert), that first-time attendees and even alumni need to build out their schedules before the event. This can help ensure they are going to the sessions that will teach them something new that they can apply within their work, or they learn about the road map for the product areas they manage so that they can understand and plan for upgrades, new technology, or integrations.

Even with this proactive planning, attending OpenWorld just isn’t an option for all WebCenter customers, so my colleagues and I at Fishbowl will be hosting a webinar on December 10th that will give you a recap of what you missed as it applies to Oracle WebCenter 12c; The Cloud – Sites Cloud Service, Documents Cloud Service, Mobility Cloud Service, and Process Cloud Service; and new front-end development technologies that can be used for WebCenter-based websites and portals. The webinar will include a Q & A session, so even if we don’t cover a topic that you are interested in or have a question about, our WebCenter and Cloud experts will be available to fill you in. The webinar details are included below, and we hope you will be able to join us.

Date: December 10, 2015
Time: 1:00 – 2:00 PM EST, 12 – 1:00 PM CST

Register here.