Fishbowl Hackathon 2016 Summary – Oracle WebCenter Innovations with Slack, Google Vision, and Email

This post comes from Fishbowl’s president, Tim Gruidl. One of Tim’s biggest passions is technology innovation, and not only does he encourage others to innovate, he participates and helps drive this where he can. Tim likes to say “we innovate to help customers dominate”. Tim summarizes Fishbowl’s Hackathon event, held last Friday and Saturday at Fishbowl Solutions, in the post below.

TimWhat an event! I want to start by thanking Andy Weaver and John Sim (Oracle ACE)! Without their passion, drive, leadership and innovation, this event would not be possible.

What a great event to learn, build the team, interact with others and compete. We also created some innovative solutions that I’m sure at some point will be options to help our customers innovate and extend their WebCenter investments. This year, we had 3 teams that designed and coded the following solutions:

  • InSight Image Processing – Greg Bollom and Kim Negaard

They leveraged the Google Vision API to enable the submission of images to Oracle WebCenter and then leveraged Google Vision to pull metadata back and populate fields within the system. They also added the ability to pull in GPS coordinates from photos (taken from cameras, etc.) and have that metadata and EXIF data populate WebCenter Content.

Fishbowl Product Manager, Kim Negaard, discusses the Google Vision API integration with WebCenter

Fishbowl Product Manager, Kim Negaard, discusses the Google Vision API integration with WebCenter.

  • Slack Integation with WebCenter Portal and Content – Andy Weaver, Dan Haugen, Jason Lamon and Jayme Smith

Team collaboration is a key driver for many of our portals, and Slack is one of the most popular collaboration tools. In fact, it is currently valued at $3.6 billion, and there seems to be a rapidly growing market for what they do. The team did some crazy innovation and integration to link Slack to both WebCenter Portal and WebCenter Content. I think the technical learning and sophistication of what they did was probably the most involved and required the most pre-work and effort at the event, and it was so cool to see it actually working.

Team Slack integration presentation.

Team Slack integration presentation.

  • Oracle WebCenter Email NotesJohn Sim (Oracle ACE) Lauren Beatty and me

Valuable corporate content is stored in email, and more value can be obtained from those emails if the content can be tagged and context added in a content management system – Oracle WebCenter. John and Lauren did an awesome job of taking a forwarded email, checking it into WebCenter Content to a workspace, and using related content to build relationships. You can then view the relationships in a graphical way for context. They also created a mobile app to allow you to tag the content on the go and release it for the value of the org.

That's me explaining the email integration with Oracle WebCenter Content.

That’s me explaining the email integration with Oracle WebCenter Content.

Participants voted on the competing solutions, and it ended up being a tie between the Google Insight team and the Email Notes team, but all the solutions truly showed some innovation, sophistication, and completeness of vision. A key aspect of the event for me was how it supported all of Fishbowl’s company values:

Customer First – the solutions we build were based on real-life scenarios our customers have discussed, so this will help us be a better partner for them.

Teamwork – the groups not only worked within their teams, but there was cross team collaboration – Andy Weaver helped John Sim solve an issue he was having, for example.

Intellectual Agility – this goes without saying.

Ambition – people worked late and on the weekend – to learn more, work with the team and have fun.

Continuous Learning – we learned a lot about Slack, cloud, email, etc.

Overall, the annual Hackathon is a unique event that differentiates Fishbowl on so many fronts. From the team building, to the innovation keeping us ahead of the technology curve, to all the learnings – Hackathons truly are a great example of what Fishbowl is all about.

Thanks to all that participated, and remember, let’s continue to innovate so our customers can dominate.

Tim

2011 ECM E2.0 & Information Management Trends

Over the last 3 months you have no doubt witnessed a host of crystal-ball gazing blogs, papers and general punditry.  The prediction papers and chest thumping was a virtual flood of pontification.

Instead of joining the fray, we sat back and read.  A LOT!  We collected articles, blogs, reports, and snippets from all over the web.  We read the very well known, and the not so well known.

Then we gathered the text together and analyzed it.  We researched 2010 search trends.  We looked at 2010 hiring trends.  We looked at stories and data.  The result is in a free report we have made available (link on the image – registration required and greatly appreciated).

We found that amidst all the theory and conjecture 6 key trend themes emerged that were common to all of the material.  These were

  1. The socializing of business processes
  2. The Cloud as infrastructure
  3. Mobility for information
  4. Renewed focus on User Experience
  5. Analytics and Search for navigating the information flood
  6. Operational Efficiency

We delve deep into each of these themes to explore them and tease out what they’re about.  We tied them to hiring trends – evidence of real $$$ investment by organizations.  We mashed them up against Google keyword search trends – evidence of what users are curious about and interested in.

All in all it is an exciting report that represents not just the voice of Fishbowl, but rather the combined voice of the industry ecosystem.

Please download this free report and share it with your colleagues, customers and constituents.  And then let us know what you thought of it.

Uniqueness, Information Theory and Classification

I am thinking about information theory.  Premise 1: the quantity of information is growing.  Premise 2: uniqueness and dissimilarity from surroundings makes any individual piece of information easier to find.  Premise 3: much effort goes in to classifying information so that it can be grouped with other similar things.

So: If our efforts at information classification are successful then the increasing quantity of information will necessarily grow the classes which will decrease the uniqueness of any one piece of information in the class rendering it harder to find.
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Finally, a Wiki where Information is Managed Content

Finally a Wiki where Articles are Fully Managed Content

Wiki’s are one of the most mentioned Enterprise 2.0 tools.  Most (dare I say all?) E20 vendors have one or incorporate one into their solution stack.  However, if you look more closely, many of them simply roll in some open source wiki server and call it a day.  While basic functionality for wikis is almost standard these days, the information architecture underpinning the wiki is often overlooked.  What happens is that the “wiki-widget” proponents end up sacrificing information availability for information presentability.  The “we’ve got a wiki too” crowd is so caught up in achieving buzz-word parity that the real benefits of a fully managed and integrated wiki solution are passed over.  The result is a loose hodge-podge of stand alone “web 2.0″ widgets that have been lumped together with a common user interface thrown on top.  The vendors call it good.

Portal vendors are some of the worst offenders here.  The ease with which widgets are surfaced in a single common UI lends itself to lazy integration. In these kinds of environments the wiki widget may appear next to the JCR enabled content repository but there is NEVER ANY LINKAGE BETWEEN THE TWO!

Seriously, WTF???  If enterprise Wikis are the best place for enterprise knowledge bases, best practices and employee generated tips and tricks (AND THEY OFTEN ARE!), then what in the world is any enterprise information architect worth his or her pay grade doing being happy with throwing key corporate knowledge assets into its own walled off database silo?  The answer is that most are happy with the loose “on the glass” integration provided by a portal or creative use of iFrames.  This is a tragedy and a terrible mis / under use of corporate knowledge assets.  Fortunately, Fishbowl Solutions has developed a fully ECM integrated wiki that combines all the latest wiki features with the power of Oracle Enterprise Content Management.

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Type of Personalization in Portals – Content Filtering Personalization

Picture somewhat related.

In the first post about personalization in portals we talked about the most common form of personalization, User Personalization.  This is a manual action initiated by the user to tailor the experience on a site to their personal preferences.  This is great but it does not leverage some of the inherent benefits of using portal technology with an ECM system like UCM.

So in this post we will talk about the 2nd kind of personalization in portals, Content Filtering Personalization, as well as outline a solution for doing this type of personalization in a JSR-168 standards based portlet consuming content from UCM.

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