Author Archive

Announcing Fishbowl’s Technical Support Offerings for Oracle WebCenter

Tuesday, June 10th, 2014

support_logo

Supporting an enterprise software system like Oracle WebCenter is no easy task. Technical complexities, customizations, and multiple versions make it difficult to resolve issues quickly and keep the system up and running. Without a dedicated and knowledgeable support team, WebCenter environments can suffer from system downtime, poor performance, and frustrated users.

Join Fishbowl Solutions for a webinar as they discuss their Oracle WebCenter technical support offerings. These offerings include specific technical services to support WebCenter administrators, end users, as well as customized environments. If you are a WebCenter administrator, power user, or an IT Director/Manager that oversees your company’s WebCenter environment, this webinar is for you. Come hear how Fishbowl’s support offerings could help you increase up-time, improve SR issue resolution, and ensure overall user satisfaction.

Attendees of this webinar will learn:

  • The reasons Fishbowl is best positioned to be your single point of contact for Oracle WebCenter technical support
  • What support services does Fishbowl offer and what does each include
  • The benefits Cascade Corporation has already realized with Fishbowl’s Enterprise Support offering for Oracle WebCenter

Date: Thursday, June 12th
Time: 1:00 – 2:00 PM EST, 12 – 1:00 PM CST

Register: https://www2.gotomeeting.com/register/941379506

 

A Framework Approach to Building an Oracle WebCenter Intranet, Extranet, or Portal

Thursday, May 22nd, 2014

Whether you already have or are planning to build an Oracle WebCenter-based intranet, extranet or customer portal, its overall success hinges on its time to market, ability to scale, and the presence of user productivity tools. Attend this webinar to see how Fishbowl’s Portal Solution Accelerator (PSA) can provide an extensible framework that bundles reusable templates and page layouts, standards-based portlets, and in-place security administration. Join us to discover how this framework can be applied to build or improve your corporate intranet, partner extranet, or customer portal.

Date: Thursday, May 22nd
Time: 1:00 PM EST
Register: https://www2.gotomeeting.com/register/236838418

 

Collaborate 14 Preview: Oracle WebCenter 11g Upgrades – What You Need to Know

Tuesday, March 25th, 2014

Title: #996 – A Successful Oracle WebCenter Upgrade: What You Need to Know

Date: Monday, April 7th
Time: 9:00 am to 3:00 pm
Location: Level 3, San Polo 3405

Upgrading to the next major release of software can sometimes be a complex and arduous task for organizations. In determining the how and when to perform the upgrade, organizations typically go through an evaluation process that includes new feature/function analysis, new technology and architecture analysis, and the overall time they expect the upgrade to take. This is especially the case for software upgrades that add a new layer of complexity and technology architecture that organizations have to plan and adapt for. Such is the case with Oracle WebCenter, as it added WebLogic Server as the application server from 10g to 11g. This addition, although beneficial in many areas, came with a set of new technologies and complexities that organizations with little to no exposure to had to first understand, perhaps get trained on, procure the necessary hardware to run, and in many cases deploy a separate team to manage. In considering all of these steps to perform the upgrade, organizations have undoubtedly gone through the process of “trade-off” analysis, where they weigh the pros and cons of performing the upgrade immediately versus putting it off until, for example, support for their current version runs out. This “trade-off” analysis describes many WebCenter customers as a great number have still not upgraded to 11g.

If this sounds like your organization, then make plans now to attend this session to receive overviews, examples, and actionable tasks that can be used when planning and performing your WebCenter upgrade.

Fishbowl Solutions is happy to be joined by WebCenter customers Ryan Companies, Cascade, Aleris International and AAM as they share their stories on upgrading to Oracle WebCenter 11g. Join us and hear directly from these customers to learn the tips, tricks and best practices for a successful WebCenter upgrade. Here is the tentative schedule for the presentation:

More information on this presentation, as well as all of Fishbowl’s activities at Collaborate, can be found here.

We hope to see you at Collaborate 14!

Collaborate 2014 – 79 days until 79 degrees and Poolside WebCenter Discussions!

Friday, January 17th, 2014

79 days.
Vegas.
Collaborate 2014.
79° F (average temp. in Vegas during April)

Fishbowl Solutions has another full list of activities planned for Collaborate 14. We look forward to discussing your Oracle WebCenter Content and Portal initiatives with you – hopefully poolside while we enjoy the warm weather together. It is a balmy 3° F in Minneapolis right now…

Here is a sneak peek of Fishbowl’s activities for Collaborate 2014:

Booth: 1453
Demos of our WebCenter Portal Solution Accelerator, SharePoint Connector 3.0, Google Search Connector for WebCenter and many more.

Presentations: 5

Here are the titles and abstracts of the sessions that Fishbowl is presenting or co-presenting on.

  • A Successful WebCenter Upgrade: What You Need to Know
    If your organization has not upgraded its WebCenter Content, Portal, or Imaging environment from pre-11g to 11g, then this 5-hour session is for you. Join WebCenter Content and Portal Specialized partner, Fishbowl Solutions, as they share facts and use cases that you will be able to apply to your WebCenter 11g upgrade. Fishbowl Solutions will be joined by customers who have successfully upgraded to 11g and therefore will be able to share their learnings, tips, and best practices that you will be able to utilize as well. This session will include a fact sharing discussion on upgrades, use case stories from WebCenter customers, and a roundtable forum where attendees will be able to ask questions specific to their Content, Portal, or Imaging upgrade. If your are planning your WebCenter upgrade and it seems daunting, or you aren’t sure where to begin; come to this session to collect first-hand and actionable information to get your upgrade project started and successfully completed.
  • Delivering on the Oracle WebCenter Portal Composite Application Vision – Top 5 Lessons Learned
    Most organizations see the benefit of creating composite web applications that aggregate services from disparate corporate and 3rd-party systems into a cohesive capability that efficiently supports business processes, driving self-service interactions for employees, customers and suppliers. The challenge is how to deliver on this vision, where to start, and how to plan and execute against your roadmap. Join us in this session as we discuss the Top 5 Lessons Learned at Rolls Royce in deploying WebCenter Portal, and how we were able to bridge content from multiple sources and surface that content to the right person, at the right time, and in the right context, to support our global customer portal.
  • Taking the WebCenter Portal User Experience to the Next Level
    Most organizations see the benefit of creating composite web applications that aggregate services from disparate corporate and 3rd-party systems into a cohesive capability that efficiently supports business processes, driving self-service interactions for employees, customers and suppliers. The challenge is how to deliver on this vision, where to start, and how to plan and execute against your roadmap. Join us in this session as we discuss the Top 5 Lessons Learned at Rolls Royce in deploying WebCenter Portal, and how we were able to bridge content from multiple sources and surface that content to the right person, at the right time, and in the right context, to support our global customer portal.
  • Leveraging BPM workflows for Accounts Payable Processing
    Accounts Payable departments are looking to create a more streamlined and paper-less business process. By achieving this an AP department, along with HR and many other departments are seeing huge ROI when converting from paper to digital management, but one key piece of this is the approval workflow of these documents. Oracle Business Process Management along side of Oracle WebCenter Imaging helps trigger an approval workflow to many different approvers to be acted upon. This session will describe how BPM workflows can be used for Accounts Payable processing and how they can be implemented with popular ERP applications like PeopleSoft and E-Business Suite.
  • Understanding Your Options for Searching Oracle WebCenter
    Search is a critical part of any effective content management solution. Without it, documents, web pages, policies, and other enterprise resources cannot be easily surfaced to end users. This session will explore the search technologies available to Oracle WebCenter customers including metadata-only search, Oracle Text Search, and Secure Enterprise Search, as well as the search functionality available with the Google Search Appliance. Attendees will get a side-by-side comparison of these search options covering the pros and cons of each technology and the use cases most suited to their capabilities. Whether you’re using WebCenter to power your website, intranet, or document management system, join this session to learn the differences between your search options and determine which one is best for you.

More information regarding the sessions above, as well as all of the scheduled sessions for Oracle WebCenter, can be found here: http://collaborate14.ioug.org/schedule

Did I mention it is 3° in Minneapolis right now with a high of 10° expected?! April, and Collaborate, can’t come soon enough.

The pool deck at the Venetian

 

 

The How and Why of Integrating SharePoint with Oracle WebCenter in 13 Minutes

Monday, December 23rd, 2013

Integrating Microsoft SharePoint with Oracle WebCenter Content is more of a question of why than how. Integrations between the systems have existed for 6+ years now, and each of those have had their own set of integration points and technologies to make the integration work. However, companies need to first understand and agree why they want to integrate the two systems. This starts with identifying the need or business problem that continues to persist without an integration.

Fishbowl Solutions has had an integration for the systems for three years. In that time, we have talked to hundreds of customers regarding their needs and business problems and the disconnect between SharePoint content and getting that content into Oracle WebCenter. Here are the most common needs/business problems we have heard:

  • Lack of Governance over SharePoint use and what happens to orphaned sites and content
  • Difficulty surfacing high-value content created in SharePoint to Oracle-based websites, portals and business applications
  • Inability to selectively determine the SharePoint content items to store in WebCenter – based on version, site location, or business unit requirements

If your company has identified any of the problems above, then it has effectively answered the why question. However, companies should also take a look at their overall information governance strategy and how SharePoint and Oracle WebCenter are a part of that strategy. For organizations that have answered the why, but also have determined that Oracle WebCenter Content is THE repository for enterprise, mission-critical information,  then the how questions can be asked and answered as well.

This 13 minute overview presentation and demo addresses both questions and may be a good place to start in helping you and your organization define its information governance strategy:

For your convenience, here are the time slots for the use case demos of Fishbowl’s connector:

  • Content Publishing – 3:16 to 5:45
  • Project Lifecycle Governance – 5:46 to 7:58
  • Business Specific Storage Requirements – 7:59 to 10:45

Happy Holidays!

Jason Lamon is a product strategist and technology evangelist who writes about a range of topics regarding content management and enterprise portals. He writes to keep the communication going about such topics, uncover new opinions, and to get responses from people who are smarter than him. If you are one of those people, feel free to respond to his tweets and posts.